Terms and Conditions

Last updated: January 2026

Agreement to Terms

By accessing or using the Santos Jerky website (santosjerky.com) and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

Products and Orders

  • All products are subject to availability
  • We reserve the right to limit quantities or refuse any order
  • Prices are subject to change without notice
  • Product images are for illustration purposes and may vary slightly from actual products
  • Orders are processed within 1-2 business days

Payment

We accept major credit cards and other payment methods as displayed at checkout. All payments are processed securely through our payment provider. You agree to provide current, complete, and accurate purchase and account information for all purchases made.

Shipping and Delivery

  • We ship throughout the United States
  • Shipping times are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers or customs
  • Please ensure your shipping address is accurate; we are not responsible for orders shipped to incorrect addresses provided by the customer

Returns and Refunds

Due to the perishable nature of our products, we generally do not accept returns. However, if you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the issue. We will work with you to resolve the problem, which may include a replacement or refund at our discretion.

Contact us at [email protected] for any issues with your order.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Santos Jerky LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

Disclaimer of Warranties

Our products are provided "as is" without any warranties, express or implied. We do not warrant that our products will meet your specific requirements or expectations. Consume our products responsibly and be aware of any food allergies you may have.

Limitation of Liability

Santos Jerky LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product in question.

Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Potter County, Texas.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website constitutes acceptance of any changes.

Contact Information

For questions about these Terms and Conditions, please contact us:

Santos Jerky LLC
201 W Farmers Ave
Amarillo, TX 79118
Email: [email protected]
Phone: 806-282-3070